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Shift4 is a leading developer of enterprise payment solutions, providing powerful, web-based applications that allow merchants to turn their customer’s credit, check, debit and gift card transactions into dollars in the bank quickly, accurately and securely. Since 1994, Shift4 has been the premier choice for leading organizations in many industries including Hospitality, Food and Beverage, Retail, Auto Rental, eCommerce, Education, Golf, Healthcare, MOTO, Transportation, Utilities, and more.

As the electronic transactions industry has matured, merchants have essentially been left with no advocate to help them manage the cost and complexities of accepting electronic payments.  It is Shift4’s mission to empower and protect these merchants by providing the fastest, most reliable and secure payment gateway in the marketplace along with the worlds most powerful and flexible electronic payment accounting application.  We are able to do this through constant innovation and resolute independence. With Shift4, merchants of all sizes can enjoy the following:

  • PCI Compliance – Shift4 participates in the Payment Card Industry Security Standards Council, and our payment gateway DOLLARS ON THE NET® is validated by the Payment Card Industry Data Security Standard (PCI DSS). Shift4 also provides seamless system updates according to regulatory changes. Shift4 has also developed Card Information Replacement Technologysm (CIRT) solutions designed to remove sensitive card information from the merchant’s system, thus removing the system from the scope of PCI. To learn more about how Shift4 can help you Simplify PCI, visit www.simplifypci.com.
  • World-Class Security – Shift4’s solutions help merchants protect their electronic transactions by helping them combat credit card fraud and defend against data theft. Shift4’s employee fraud detection and prevention tool, Fraud Sentry®, arms merchants with the information they need to successfully investigate and prevent possible internal fraud. Shift4’s payment gateway is also integrated with CIRT to provide the highest level of data security by taking sensitive card information out of the equation.
  • Independence – Since Shift4 is the last independent payment gateway not owned by a bank or processor, the merchant is free to choose the processor, bank or Point-of-Sale (POS)/Property Management System (PMS) that offers the best rates and service.
  • Enterprise-wide Management – Our system provides centralized control for all locations to search, review and report on all transactions securely via the Internet. Authorized managers can view, edit and report on transactions that relate to their specific location, while corporate headquarters can access, manage and audit transactions from across the enterprise.
  • Seamless Integration – As an Application Service Provider (ASP), Shift4 hosts the data and the gateway application. Shift4 gives the merchant the power to choose from over 300 PMS/POS certified interfaces and processes transactions from all locations through a single system at the PMS/POS. The installation process is simple and is conducted over the telephone.
  • Proven Reliability – Shift4 assures processing availability by providing 99.99 percent system uptime and 24-hour automated monitoring of software, hardware, connectivity and power grids. Shift4 also hosts fully redundant data centers, connectivity and networks. Assured Delivery Technology (ADT) guarantees all transactions are authorized and settled with no lost or duplicate transactions.
  • Lower Costs – Shift4 charges fees of only pennies per transaction with no hidden costs, maintenance or annual fees. Merchants can place unlimited users on the system license for no extra cost. There is also no cost for software version updates with seamless upgrades on the back end. Additionally, merchants can use our products and services to save money in the long run by minimizing communication costs, eliminating third-party processing fees and conducting pre-settlement audits to avoid costly downgrades.
  • Customer Service – Shift4 provides world-class, in-house customer support. Our expert customer service staff is available 24/7/365 to assist merchants with best practices and quality control.

Product Offering:

DOLLARS ON THE NET:

Shift4’s flagship solution, DOLLARS ON THE NET, is the most powerful and comprehensive enterprise-wide payment processing solution available for both “card-present” and “card-not-present” transactions. It serves as a real-time, web-based payment gateway connecting the merchant’s PMS/POS with the bank or processor of their choice.  It accurately collects and transmits transaction data to qualify transactions for the best possible discount rates, and provides the industry’s fastest authorizations and settlements, helping merchants provide a smooth and efficient customer experience. DOLLARS ON THE NET goes far beyond a simple transaction switch to provide merchants with an array of powerful benefits, including a comprehensive accounting and reporting application, as well as Shift4’s ground breaking CIRT technology, to help merchants save time, money and resources.

Card Information Replacement Technology:

In response to the merchant's need for Real Security and to Simplify PCI, Shift4 has developed a revolutionary approach to securing sensitive payment card data during the electronic transaction process. This innovative approach is called Card Information Replacement Technology (CIRT), and when implemented correctly, CIRT provides world-class security for all electronic card payments and greatly reduces the merchant's burden of PCI compliance. The technologies currently encompassed by CIRT are Tokenization, 4Go SafeSwipe™ for traditional merchants and i4Go™ for eCommerce merchants.

Leveraging the power of CIRT, merchants no longer need to worry about replacing or upgrading their application to protect CHD. With CHD removed from the transaction process, it can never be lost or stolen. “They can't steal what you don't have.”™

To learn more about CIRT, please visit our website at www.shift4.com/cirt.htm, and click on the link below our “Certified Secure” seal to watch a flash demonstration.
 
Shift4's DOLLARS ON THE NET gateway is fully integrated with CIRT technology to safeguard the merchant payment environment by removing and replacing sensitive Cardholder Data (CHD) from the payment process before it even enters the POS/PMS or in the world of the Internet, the merchant's site or hosting provider's system.
 
Shift4’s payment gateway is fully integrated with Tokenization at no extra cost to DOLLARS ON THE NET users.              Tokenization is a CIRT solution developed by Shift4 to address the vulnerability issues associated with the storage of sensitive CHD. Historically, CHD has been stored and utilized to enable merchants to perform various business related functions including credits, tips, tabs and incremental authorizations. Tokenization provides merchants with the same functionality without the security risk that is present if the CHD is retained. Tokenization provides full support for:
  • Book and Ship
  • Credits
  • Incremental Authorization
  • Multiple charges on a single invoice
  • Recurring Billing
  • Tips and Tabs
With Tokenization, merchants no longer need CHD past the initial electronic payment authorization request, so there is no reason to store this potentially dangerous information. Instead, when a transaction is authorized, Shift4 replaces CHD on the PMS/POS with a 16-character, globally unique, randomized, alphanumeric representation of the data called a “Token.”

A Token is a unique ID created to reference the actual data associated with a specific transaction, while actual CHD is securely stored in Shift4’s PCI compliant data centers. A Shift4 Token spans the lifetime of a transaction and can be retained for up to 24 months, so it provides all the same business functionalities merchants expect. Because no encryption key management remains with the merchant, the only place a Shift4 Token can be decrypted is at the Shift4 DOLLARS ON THE NET gateway. To more about Shift4’s Tokenization technology, please visit our website.
4Go is Shift4’s solution to the vulnerability of CHD as it is transmitted over networks or stored in the local file logs of traditional merchants. The first solution of its kind, 4Go uses CIRT technology to secure CHD at the point-of-sale by replacing it with false data before it ever enters the PMS/POS. This data is transmitted to Shift4’s Universal Transaction Gateway™ (UTG), where a false data packet is generated and returned to the PMS/POS application. The false information subsequently enters the PMS/POS and is used to perform the transaction.

Although the use of false data is effective in short term use or lower volume transaction situations, 4Go SecureSuite™, which is 4Go combined with Tokenization, may be more appropriate if transaction volume exceeds certain levels. Since the false data packet is intended for short-term use, combining 4Go’s functionality with Tokenization provides a long term solution that allows the merchant to perform all the same transaction functions, as well as keep up to a 24-month archive for auditing, chargeback defense and other information requests.

4Go eliminates security concerns about transport and immediate data storage because the real CHD never enters the merchant system and is never stored, processed or transmitted. Combining 4Go with Tokenization sanitizes the system and entirely removes sensitive CHD from the equation. To learn more about 4Go and Tokenization, please visit our website.
Designed specifically to protect CHD as it relates to eCommerce transactions, i4Go provides the same protection for online merchants as 4Go does for traditional, card-present environments. With the use of CIRT, i4Go secures sensitive CHD before it ever enters the merchant site or hosting provider’s system.

At the time of sale, instead of entering credit card information on the merchant’s website, i4Go redirects the customer to a secure Shift4 payment page where billing information is safely collected on behalf of the merchant. Once submitted, the data is sent to the DOLLARS ON THE NET gateway, which then employs Tokenization technology to generate a random, alphanumeric Token to reference the data and complete the transaction. Since the Token merely references the real data associated with the specific transaction, it can be stored and used for later authorization, settlement and for reoccurring charges.
 
With the use of i4Go, CHD never enters the merchant’s website, data center and/or hosting provider environment. If the merchant never comes into contact with the sensitive information, the burden of protecting CHD is removed. Because no CHD is being stored, processed or transmitted by the merchant site or hosting provider environment, the scope of PCI is greatly reduced. To learn more about i4Go, please visit our website.

IT’S YOUR CARD®:

Shift4’s fully integrated gift card solution, IT’S YOUR CARD, is the ideal choice for any gift-giving occasion.  Merchants can take full control of the look, feel, fees, rules, denominations and expiration dates of their cards.  IT’S YOUR CARD provides complete control to activate/deactivate, track, report and process balance inquiries from the same place credit cards are processed.  Our gift card solution is 100% neutral, allowing merchants to switch processors or PMS/POS systems and continue to use the same cards. The system’s flexible design allows merchants to customize their gift cards to their liking, while allowing them to meet the escheatment and expiration rules for each state. IT’S YOUR CARD is fully integrated with DOLLARS ON THE NET so merchants can enjoy the same benefits and merchant-centric functionality our payment gateway provides.

Read Our Latest White Paper

"Tokenization In Depth"

Authored by: Steven M. Sommers, Senior Vice President, Applications Development, Shift4 Corporation

                                                       

Contact:

Shift4
John Mann
Vice President of Sales
(702) 597-2480 ext. 43200
jmann@shift4.com

www.shift4.com

Shift4 Recent Press Releases

Click below for more recent news about Shift4 and our award winning solutions.

First Data Validates Efficacy of "Emerging" Payment Security Technology Available Since 2005 / September 2009
According to Industry Experts, Shift4's 4Go(TM) Significantly Reduces PCI Burden While Increasing Ease of Compliance / September 2009
Payment Industry Adopts Card Information Replacement Technology(SM) / September 2009
SoftBrands Offers Customers Secure Payment Processing with Shift4® / June 2009
First Hawaiian Bank Connects with Shift4 for Secure Payment Processing  / May 2009
Restaurant Data Concepts, Inc. Adds Shift4's 4Go(TM) to POSitouch Software / May 2009
 Portland Merchants Implement Shift4 Technology for Cost Savings, Real Security and to Simplify PCI / May 2009
Shift4 Welcomes U.S. Senator Orrin hatch (R-Utah) to St. George, Utah Offices / April 2009
Shift4 Releases Card Information Replacement Technologysm Flash Movie / April 2009
Merchants Using Shift4's DOLLARS ON THE NET® Gateway Can Implement 4Go to Resolve PCI Mandates and Avoid Non-Compliance Charges / February 2009
Shift4's Solutions Listed on PA-DSS List of Validated Payment Applications / February 2009
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